IT support, PC setup and system troubleshooting for small businesses in the EU.
Practical IT work delivered by JerroPc OÜ from Estonia: PC and laptop setup, diagnostics, operating system installation, software configuration, Wi‑Fi/router setup, device troubleshooting and remote technical support across the European Union.
- Reply
- 1 business day
- Coverage
- EU-wide
- Billing
- B2B invoice
What we deliver
- PC and laptop setup
- Diagnostics and troubleshooting
- Software and OS installation
- Network, Wi-Fi and router configuration
- Remote technical support
How we bill
B2B only. Invoices issued by JerroPc OÜ, settled by EU bank transfer (SEPA). A fixed quote is confirmed in writing before any work starts — no hidden fees.
Services
Day-to-day IT, handled for you.
We focus on the recurring, practical work that keeps a small business running — not buzzwords.
Initial configuration of new desktops and laptops — user accounts, updates, drivers and business software.
Finding the cause of slowdowns, crashes and errors, with a clear explanation of what was fixed.
Clean installs and reinstalls of Windows and macOS, restoring a stable and ready-to-work environment.
Software setup and configuration on work devices — office tools, VPN clients, communication apps and other business software used by your team.
Routers, Wi-Fi coverage, guest networks and VPN access configured for reliable office use.
Encrypted remote sessions for users across the European Union — fast, secure and with no travel cost.
Common issues
Typical problems we handle.
If you recognise something on the right, send us a short note and we'll come back with a plan and a fixed quote.
- Slow PC or laptop
- Unstable Wi-Fi or router
- Printer or scanner not working
- Windows or macOS errors
- New laptop or workstation setup
- Email and account configuration
- Software installation or updates
- Files or settings transfer to a new device
Who we work with
A clear scope of clients and engagements.
We're upfront about where we add value and where we don't — so engagements stay focused and expectations are realistic.
Good fit
- Small offices and shops
- Online and remote-first teams
- Service businesses and freelancers
- Companies without in-house IT
Out of scope
- Enterprise infrastructure or large data centres
- Custom software development
- High-risk regulated environments
- Resale of third-party software licences
How it works
A clear process, from request to resolution.
- 01You send a request
By email or contact form with a short description of the issue.
- 02We review and quote
Scope, delivery format and a fixed quote — confirmed in writing before any work starts.
- 03We provide support
Encrypted remote session within the agreed window.
- 04Invoice & summary
A clear B2B invoice and a written summary of what was done.
Registered Estonian OÜ
JerroPc Osaühing, registry code 17484930, VAT EE102979107. Full company and contact details on every page and on Business details.
Based in Estonia, serving the EU
Fully remote IT support delivered across the European Union — no travel costs, regardless of where your team is based.
B2B invoicing, bank transfer
Standard B2B invoices, settled by EU bank transfer from a business account. No cash, no crypto, no anonymous payments.
Basic security and backup setup
Endpoint protection, OS patching and backup verification for workstations and cloud accounts.
Peripheral device setup
Printers, scanners and other office peripherals connected, configured and tested.
Data transfer and basic data protection
Secure migration from old to new devices with sensible, documented data-protection steps.
Office computer maintenance
Scheduled check-ups so workstations stay fast, updated and reliable every month.
Need reliable IT support for your team?
Tell us about your setup and the issues you're running into. We'll reply within one business day with next steps.